Written by Prof. Sonia Livingstone, OBE. Professor of Social Psychology and former head of the Department of Media and Communications at the London School of Economics and Political Science.
Ever since the arrival of TV in our homes, we have been warned of the erosion of a golden age of familial closeness. Whatever the actual historical and social realities of family life, the technological transformations we see today are unquestionably more radical and far-reaching. They embed themselves into every part of the home, and even our bodies, and connect our every action to some form of data ecology, while the systems themselves become more opaque and hard to pin down – or to legislate, still less control.
Amidst the genuine concerns about the negative effects of digitally generated and accessed material on children – and on their families and homes – my work has been to understand how children, in particular, can and do benefit from the digital world. Going beyond protection to full digital agency and citizenship.
In most cases home is where the majority of under 16s’ digital activity takes place, and also (though less often realised) that it is at home where there is a potential for the majority of this content to be relationally and formatively interpreted and channeled. In a narrative of divisive online separateness, we can speak instead of the opportunity for shared digital learning, for informed and empowered choices.
Social media, digital information and entertainment platforms are frequently the technologies signed as fragmenting close family connections, implicated in replacing the real with the virtual. As with TV it is the “invasive” element of these platforms, in our homes, our bedrooms, the intimate spaces of shared human life, which provokes the greatest unease.
My recent work challenges the inevitability of fragmentation by looking at how digital technologies become embedded in family life across generations. How the reading of disconnection may be in fact part of a transition to new ways of connecting. What is suggested is that home relationships are transformed rather than interrupted through the emergence of new platformed practices. Just as when the media panicked about families who never spoke to each other or children addicted to video games, many families have quietly found new ways to regroup around their favourite digital contents and have found new connections.
This complex mechanism of connecting families often relies on the public display of intimacy and belonging on social media platforms, through mundane acts performed in everyday life. This display of everyday family life includes family time, parenting practices and intergenerational connections. More recent studies suggest that the digital world allows the co-construction of ‘micro-memories’ and narratives of family relationships in retaining moments of intimacy, by archiving and reliving them.
A good example of this is in how families can maintain close contact not only through messaging services, but through accessing the same content and comment options. This is not only for family members separated by geography, but for those sharing a home, able to share more intimately and less self-consciously with each other via digital platforms: remote technology bringing people closer, by not just seeing each other’s faces but by getting fuller glimpses of each other’s lives.
From family Whatsapp groups to photo stories and curated film/music lists, real daily relationships are enriched, valued and sustained. Platforms can be the means and expression of caring for each other. More than this, the evidence shows that technology affords new ways of giving and receiving intimacy and enabling practices of care in contexts where it would previously have been difficult, if not impossible.
Future research on families’ engagement with digital platforms needs to understand how these platforms work, while at the same time giving greater attention to family relationships beyond the often-studied parent-child relationship. In fact the intergenerational opportunities intrinsic in these applications already point to an enhanced experience of family life rather than a diminished one. Home as the platform supporting and hosting a wide-variety of people and needs can be not just a trite metaphor but a positive reality.
As a social scientist my research is grounded in ordinary people’s experience – the people who live in homes rather than design them; the people who generally understand little about technology, but love to buy the latest innovation. We cannot really grasp the meaning and consequences of the burgeoning digital scene without attending to our imaginative, cultural and emotional investment in the digital age. What we think (that is, if we do think) it is doing with us and what we are doing with it.
Much of this implied thinking and learning is because regardless of our own actual age we are all digital children. Even early adopters can be overwhelmed by current developments, and the perception (together with the language used in expressing that perception) that children are the digital natives can make the adults in their lives feel like vulnerable tourists. If we can see the terrain, instead, as demanding and liberating and to be travelled together, we can all feel more at home.

HRF is proud to celebrate 20 years as the Voice of Homes. This month, Professor Sonia Livingstone, OBE, DPhil in Psychology from the University of Oxford and Professor in the Department of Media and Communications at the London School of Economics and Political Science (LSE), reflects on the home as a shared digital platform for learning, intimacy, and intergenerational connection
